PC Repair Tracker

.... Repair Shop Tracking and Computer Repair Service Management Software built by a small computer shop for small computer shops.

Computer Repair Shop software that you can run in YOUR CLOUD that never EXPIRES! You don't have to worry about:
  • Losing access to your software if business gets slow and it is hard to pay your monthly fees to a 100% cloud based rented app.
  • Your cloud based software provider raising prices or getting bought out or merging with another company that raises prices that you are forced to accept or lose usable access to your data.
With PCRT you always have full access to YOUR entire raw database. 
PC Repair Tracker aims to be a simple, fast and technician friendly way of managing your computer repair store. Our goal is to be powerful in functionality while simplistic in appearance, no clutter or other bloated features.

 

Features

  • Tracking of Repair Workflow
  • Customer Info & Assets
  • Built in Point of Sale
  • Support for Multiple Tax rates on both Goods and Services and multiple taxes per item.
  • Web Based Interface
  • Printable Claim Ticket, Invoices, Checkout Receipt, Sale Receipts & Repair Report
  • Email Invoices, Repair Reports, Receipts
  • Receipt Printer Support
  • Reporting - Sales and Technician Activity
  • PHP & MySQL Database driven
  • Store Inventory Management
  • Optional Repair Touchscreen Interface
  • Asset, Address and Price Tag printing with a Dymo Printer
  • Integrated Asset Picture taking with any desktop webcam
  • Scripts for your customers to check repair status on your website
  • Scripts for your customers to request service on your website with email and sms notifications
  • Customer Source tracking for Marketing purposes
  • AuthorizeNet Card Present & Card Not Present, Sage Payments, BluePay, Stripe Payments, MyVirtualMerchant, and PayPal Payments Pro plugins.
  • Vaulted Credit Card Support (Stripe, Authorize.NET CIM, Paypal REST)
  • Multi-Store Support
  • File Attachments
  • Job Timers
  • Block of Time Contracts
  • Recurring Invoices
  • SMS support for BulkSMS, SMSGlobal, Clickatell, Twilio, MyMobileAPI, Red Oxygen
  • Email Service Reminders to your customers
  • Electronically sign documents with integrated virtual signature pad or Topaz Signature Pad.
  • Translatable - You can translate the interface from English to your language right in the interface.
  • UTF-8 Character Support
  • d7 Reports Integration
  • Employee Timeclock
  • Mobile Web Interface
  • MSP Service Contracts (Managed Services)

PC Repair Tracker is a custom application written from the ground up for managing a small computer store and repair shop. It has been used and refined on a daily basis for over 8 years now in our own small shop. Check out the demo's and see if our solution is right for you!